Service Charge and Scheduling Policy
The following rules apply to time scheduled on Flow Cytometry Facility instruments:
- "No-shows" are charged for all of the scheduled time.
- Appointments cancelled less than 24 hours in advance will be charged for the full time.
- Appointments for the cell sorter cannot be scheduled less than 24 hours. 2 to 3 days in advance booking for cell sorting is recommended.
The Facility will generate monthly invoices that are sent by mail to designated people. Invoices covering other ranges of time can also be generated upon request. If you require certified true copy of invoices, please send your request to firstname.lastname@example.org .
Data generated by BD LSRFortessa are stored in a database local to the instrument PC. Once a user has completed data acquisition, files can be exported from the database in two formats, either as flow cytometry standard files (FCS) or as entire experiments. It is recommended that FCS files are exported to the instrument PC immediately after the completion of each run for off-line analysis and that each experiment be left in the local database for weekly backup.
Each instrument database is backed up by the Facility to the external hard disk once a month.
We accept CD, DVD or freshly formatted thumb drive to transfer data.
We encourage users to back up their data as soon as possible.
We are not responsible for any data loss in the case of computer breakdown or special case etc.